Privacy Policy

Elemental Pools is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

Elemental Pools is a trading name of Prime Pool Co Pty Ltd.

Information We Collect

We may collect personal information when you:

• Submit an enquiry through our website

• Complete a contact or consultation form

• Communicate with us via email or phone

This information may include:

• Name

• Phone number

• Email address

• Project details and property information

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry

• Assess your project requirements

• Contact you regarding your enquiry or consultation

• Provide information about our services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information submitted through our website may be stored securely within our business systems, including ServiceM8.

Third-Party Services

Our website may use third-party services such as:

• Wix (website hosting)

• Google (analytics and search services)

These services may collect limited technical data such as browser type, device information, and website usage.

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can disable cookies through your browser settings if you prefer.

Access and Updates

You may request access to the personal information we hold about you or request corrections if necessary.